Look for a Realtor That Does These 6 Things
Look for a Realtor That Does These 6 Things
Some realtors say they prioritize customer service, but end up being too busy to return phone calls, or out of reach when buyers want to view a property. How do you know which realtors are truly committed to your best interests, and which are talking a big game? Look for the following characteristics in your real estate agent:
1. They Anticipate Your Needs.
A good agent will do more than just respond to your requests – they’ll anticipate them. When your agent meets one of your expectations before you voice it, you know they truly care about your goals – and helping you achieve them.
2. They Respond Quickly
Real estate can be a fast-moving business. As such, speedy communication is key. When you place a call to a realtor about an offer or even a showing, you have the reasonable expectation of a speedy response. If you miss out on a home opportunity because you couldn’t get your realtor to return a call, then it’s time to move on to someone else.
3. They Make You Feel Comfortable
From a young age, we’re taught that discussing finances is a taboo subject. It can be uncomfortable discussing things like credit, preapproval, and budgets with a realtor. However, the right real estate partner will understand your financial needs and make you feel comfortable discussing them. They also won’t arrange showings for homes that are out of your price range or budget.
4. They Make You See the Possibilities.
Realtors have been in the business of showing homes for a while, so they see potential in a home that others may not. When you walk into a home and feel less than impressed, a good realtor can make you see past the bad paint job and into the true possibilities. With the right real estate agent by your side, you may be surprised at what you fall in love with.
5. They Answer Your Questions.
Buying a home can be a confusing process, especially for a first time buyer. If you’re unsure of how the home buying process works, you should feel comfortable asking your realtor. Even better, your real estate agent will be a guide throughout the process, telling you what to expect and why the home buying process goes the way it does. They’ve got your back from offer to inspection, disclosures to closing.
6. They Guide Negotiations.
Negotiation is a part of the home buying process, and it can be difficult to know if you’re getting a good deal. Sometimes, counter offers may stretch out over several phone calls. A good real estate agent will tell you if you’re paying too much or selling for too little. They will also offer negotiation advice and tell you when you can do better.
The right real estate agent can make all the difference in your home buying or selling journey. Look for someone who makes you comfortable, is responsive and engaged, and truly cares about your wants and needs. The rest is easy.
Sources:
http://blog.zurple.com/5-golden-rules-of-excellent-real-estate-customer-service
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